Privacy Policy

Privacy Policy

Last Updated: January 3, 2025

This Privacy Policy describes how Afrisculpts (the "Site," "we," "us," or "our") collects, uses, and discloses your personal data when you visit our Site, use our services, or make a purchase from afrisculpts.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For the purpose of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether as a customer, website visitor, or any other individual whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the updated Privacy Policy on the Site, adjust the "Last Updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Data

To provide the Services, we collect personal data about you from various sources, as described below. The information we collect and use depends on your interactions with us.

In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Data We Collect

The type of personal data we obtain about you depends on your interactions with our Site and use of our Services. When we use the term "personal data," we mean data that identifies, relates to, describes, or can be associated with you. Below are the categories and specific types of personal data we collect.

Information You Provide Directly

The information you provide to us through the Services may include:

Contact details, such as your name, address, phone number, and email address.
Order details, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account details, including your username, password, security questions, and other security-related information.
Customer support information, including any details you share when communicating with us, such as when you send a message through the Services.

Some features of the Services may require you to provide certain information directly. You may choose not to provide this information, but doing so may prevent you from accessing or using those features.

Information We Collect About Your Usage

We may automatically collect certain information about your interactions with the Services ("Usage Data") using cookies, pixels, and similar technologies ("Cookies"). Usage Data may include details about how you visit and use our Site and account, including device information, browser details, network connection information, IP address, and other interaction data.

Information We Obtain from Third Parties

We may also receive information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

Companies that support our Site and Services, such as Shopify.
Our payment processors, who collect payment details (e.g., bank account, credit or debit card information, billing address) to process payments, fulfill orders, and provide requested products or services.
Third parties with whom we collaborate for advertising and marketing purposes, including cookies and online tracking technologies.

All information we receive from third parties is handled in accordance with this Privacy Policy. See also the section below on Third-Party Websites and Links.

How We Use Your Personal Data

Providing Products and Services

We use your personal data to deliver the Services under our agreement with you, including processing payments, fulfilling orders, sending notifications related to your account, purchases, returns, or exchanges, managing your account, facilitating shipping, handling returns and exchanges, and other account-related functionalities.

Marketing and Advertising

We may use your personal data for marketing and promotional purposes, including sending marketing, advertising, and promotional communications via email, SMS, or mail, and displaying advertisements for products or services. If you are a resident of the EEA, our legal basis for this processing is our legitimate interest in promoting our products, as per Art. 6 (1) (f) GDPR.

Security and Fraud Prevention

We use your personal data to detect, investigate, or take action against potential fraudulent, illegal, or malicious activity. If you choose to use the Services and create an account, you are responsible for keeping your login credentials secure. If you believe your account has been compromised, contact us immediately.

Communication and Service Improvement

We use your personal data to provide customer support and improve our Services. This is based on our legitimate interest in communicating with you, providing effective services, and maintaining our business relationship under Art. 6 (1) (f) GDPR.

Cookies

Like many websites, we use cookies on our Site. Specific details about cookies related to our Shopify-based store can be found at Shopify’s Cookie Policy. Cookies help us enhance our Site and Services, conduct analytics, and understand user interactions.

Most browsers automatically accept cookies by default, but you can modify your browser settings to delete or reject cookies. Note that doing so may affect your user experience and limit the availability of certain features.

How We Disclose Personal Data

We may disclose your personal data to third parties in specific circumstances, such as:

With vendors and service providers who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
With business and marketing partners to provide services and display advertisements.
With our affiliates or within our corporate group.
In connection with a business transaction, such as a merger or bankruptcy.
To comply with legal obligations or enforce our terms of service.

Third-Party Websites and Links

Our Site may contain links to third-party websites or platforms. We are not responsible for their privacy or security practices. Please review their policies before sharing any information.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal data from children. If you believe we have collected personal data from a child, please contact us to request its deletion.

Security and Data Retention

We implement security measures to protect your data, but no method is completely secure. We retain personal data for as long as necessary to fulfill our obligations, resolve disputes, and comply with legal requirements.

Your Rights

Depending on your location, you may have rights regarding your personal data, including:

Right to access – Request a copy of your personal data.
Right to deletion – Request the deletion of your data.
Right to correction – Request correction of inaccurate data.
Right to data portability – Request a copy of your data in a portable format.
Right to opt-out of sales/sharing – Opt out of data "sales" or "sharing."
Right to restrict processing – Request to limit data processing.
Right to withdraw consent – Withdraw consent for processing where applicable.

To exercise your rights, contact us at the details below.

Complaints

If you have concerns about how we handle your data, contact us. If you are not satisfied with our response, you may file a complaint with your local data protection authority.

International Users

We may transfer, store, and process your personal data outside your country. Transfers outside Europe are conducted under standard contractual clauses or similar agreements, unless the receiving country has been deemed to provide adequate data protection.

Contact

For privacy inquiries or to exercise your rights, contact us at afrisculpts@outlook.com or Koekoekslaan 11, Borne, 7622 AN, NL.